These adapters have been tested. They are guaranteed to be working perfectly. Physical bodies may show minor cosmetic flaws, dust, scratches, etc. That will not affect their functionality.We thoroughly test our adapters and make sure all the wires are whole, power jacks are working and all internal particles are secured. We sell only Brand Names, Genuine AC adapters. Such adapters are manufactured with the top quality materials and include smart features, like safeguarding against IV - incorrect voltage, SC - short circuit, IO - internal overheating, etc. To maintain high standards of service to our customers we pledge ALL of the following:? Quality inspection/testing and professional refurbishing of all of the items by experienced technicians only.